The Bella Vou Pantiles Clinic offers surgical and non-surgical cosmetic procedures and treatments from a purpose-built private clinic in the heart of Royal Tunbridge Wells in the UK.

Your journey starts with being well informed and there’s no better way than to have a private one-to-one consultation with an internationally acclaimed cosmetic plastic surgeon to explore the procedures we offer both men and women for the face, body and hair and what results you can expect, along with the expected recovery time and vital to understanding whether a procedure is best to meet your expectation.

Bella Vou Reception

The Bella Vou Pantiles Clinic offers surgical and non-surgical cosmetic procedures and treatments from a luxurious purpose-built private clinic in the heart of Royal Tunbridge Wells in the UK. Bella Vou’s surgeons have been voted in the top 100 specialist surgeons in the World for 2 consecutive years running with an impressive record of pioneering breakthroughs in surgical techniques. They chose to work with business support specialists to ensure that their back end systems and processes were able to deliver the top class standards this surgical brand works to. InverOak examined each of Bella Vou’s existing business processes and systems and then designed and delivered solutions tailored to their individual needs. InverOak streamlined and manage their day to day processes enabling Bella Vou to focus on conducting their speciality of helping their clients achieve the look and confidence they have long sought.

InverOak through its parent company Supported Business, provides Bella Vou with tailored and competitively priced merchant services to process card payment for surgical and non surgical procedures that also meet PCI/DSS standards. InverOak also provides a range of other payment options for patients to pay for their procedures including successfully processing on their behalf a credit license with the FCA. The company has integrated merchant services within BV’s website to enable products to be purchased via their online store, as well as to enable patients to reserve and pay for consultations via their self serve portal. InverOak also designed, built and maintains Bella Vou’s website with a constant program of new content and new service each month. and including promoting various offers through the year. InverOak manages the setting up of email marketing campaigns, from creative execution to managing the actual sends and marketing follow ups.

By working with InverOak, BV have been able to help the surgeons focus on patient care, while the InverOak team have overseen payment processing, marketing and lead generation of the business. InverOak is now looking to expand these services out through it’s Supported Health brand.

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InverOak also provides solutions to the Public Healthcare sector – using web streaming to support 1-2-1 consultations.

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Our partners

We work with the internationally renown, the great and the good, right on through to SME’s – Whoever you are we make sure our level is service is excellent every time.


Royal Hospital Chelsea

We were looking to implement solution to as to how to maximise fundraising income from audiences at our ‘Live at Chelsea’ concert series. Traditionally income would be generated through bucket collections but this year that was no longer an option so we need to find a solution quickly.

Supported Giving quickly set up a ‘text to give’ number and QR based mobile site to receive donations, working with our internal team throughout the lead up period and during the concerts. They were always available and I am delighted to say against our initial expectations income generated actually exceeded previous years bucket collections. The data collected offers us the opportunity for a conversion rate to yield additional life time value. I have no hesitation in recommending Supported Giving.

Allan McLaren, Head of Corporate and Fundraising, Royal Hospital Chelsea
Greenhouse Stores logo

Greenhouse Stores are the leading online retailer of greenhouses in the UK – we have been working with InverOak for 5 1/2 years. As a company they are incredibly flexible, providing a seamless secure payment solution for our online and telephone trading. They handle the PCI compliance and data protection rules, so that we can focus on building our business.

We are able to access order information remotely via their online CRM portal – allowing us to assist our own customers instantly, even when out of the office. The InverOak team are enthusiastic and proactive – building integrated services to meet our requirements whilst responding to our requests promptly and efficiently. Choosing to work with InverOak was a great decision for our company, saving us both time and money.

Chris Mossom, Owner, Greenhouse Stores
Michele Knight logo

Michele Knight commented “InverOak are one of the best in their field. Since starting with InverOak my turnover has increased literally tenfold. I owe much of my success to Roger Bigwood and his excellent, innovative team.

They have zero competition in this industry as they are always creating new features and lead the pack in all areas. I have no hesitation in recommending them to anyone. Not only are they brilliant they are also charming, patient and always available if you have a problem”.

Michele Knight, Owner,
Quality Telecom logo

Quality Telecom is an established provider of telecoms and digital solutions to companies in Spain. We then had a specific customer service solution requirement for a major travel company, using 0800 and call routing through IVR to our SIP gateway in Spain, which we needed to get up and running quickly for the UK market.

Supported Business responded quickly to our needs and had the solution tested, up and running in days. We are happy to count them as our partners and first point of contact if we need any telecoms or digital solutions, in the UK.

Tony Esturrica, Sales Manager, Quality Telecom

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