Integrating real time payments in multiple countries, on multiple channels.

In an increasingly online world, merchants need more than ever the ability to handle multi-currency payments, either via live agent or via automated payments processed over the phone, web and web-chat. InverOak provides such a solution with its PCI/DSS compliant Payment Gateway – a comprehensive and secure payment solution, handling all leading credit and debit cards.

(InverOak is also in the process of incorporating its Card Payment facility in to Facebook Messenger and WhatsApp in Q2 2019.)

InverOak is also able to offer a broad range of payment capabilities beyond card payments including:

Google Pay

Google Pay

Apple Pay

Apple Pay

Premium SMS

Premium SMS

Charity Billing

Charity Billing

How it works

Multi channel payment solutions diagram

Is this solution right for you? Read below to find out

One payment provider for multiple sales channels, in multiple territories:
Increasingly, clients want to set up a reliable payment solution that can easily be incorporated into different channels that their customers are using – such as online stores, or for in-app payments, in perhaps multiple territories.

To achieve this, merchants are looking for:

  • A robust, cost effective solution
  • Ability to process all credit and other payment cards
  • A frictionless payment process designed to optimise payment conversions on any channel
  • Experience on how to minimise chargebacks in a territory

What does the InverOak Payment Gateway include and what does it deliver?

  • Facilitates payments over any platform – through live call handling, online, mobile in app payments, via browser to mobile and tablets and automated call handling over IVR
  • PCI-DSS accredited, so secure & GDPR compliant
  • XML / iFrame payment page embedded in your site to capture details
  • Payment page styled using CSS to creatively fit in with your page styling
  • Tokenisation
  • 24/7 automated card payments
  • Accept all major credit/debit cards
  • Call and payment processing by live call centre agents
  • Speedy merchant account set up
  • Your name on customer’s bill and card statement
  • Bill and collect funds in 16 countries/currencies
  • Backed by leading Merchant Acquirers
  • 3D Secure Authentication for major card issuers
  • Integrated into CRM software
  • Full management of chargebacks, if required

Why is it useful?

  • Ease of implementation
  • Maintain the “look and feel” of your website
  • Prompt settlement to you in your preferred currency
  • Detailed transaction reporting available through web-based portal
  • Remove the headache of PCI/DSS compliance for you

View our Greenhouse Stores case study using this solution

Leading retailer Greenhouse Stores uses InverOak’s Merchant Payment Gateway.

Case study
Greenhouse Stores case study

View our solutions


Royal Hospital Chelsea

We were looking to implement solution to as to how to maximise fundraising income from audiences at our ‘Live at Chelsea’ concert series. Traditionally income would be generated through bucket collections but this year that was no longer an option so we need to find a solution quickly.

Supported Giving quickly set up a ‘text to give’ number and QR based mobile site to receive donations, working with our internal team throughout the lead up period and during the concerts. They were always available and I am delighted to say against our initial expectations income generated actually exceeded previous years bucket collections. The data collected offers us the opportunity for a conversion rate to yield additional life time value. I have no hesitation in recommending Supported Giving.

Allan McLaren, Head of Corporate and Fundraising, Royal Hospital Chelsea
Greenhouse Stores logo

Greenhouse Stores are the leading online retailer of greenhouses in the UK – we have been working with InverOak for 5 1/2 years. As a company they are incredibly flexible, providing a seamless secure payment solution for our online and telephone trading. They handle the PCI compliance and data protection rules, so that we can focus on building our business.

We are able to access order information remotely via their online CRM portal – allowing us to assist our own customers instantly, even when out of the office. The InverOak team are enthusiastic and proactive – building integrated services to meet our requirements whilst responding to our requests promptly and efficiently. Choosing to work with InverOak was a great decision for our company, saving us both time and money.

Chris Mossom, Owner, Greenhouse Stores
Michele Knight logo

Michele Knight commented “InverOak are one of the best in their field. Since starting with InverOak my turnover has increased literally tenfold. I owe much of my success to Roger Bigwood and his excellent, innovative team.

They have zero competition in this industry as they are always creating new features and lead the pack in all areas. I have no hesitation in recommending them to anyone. Not only are they brilliant they are also charming, patient and always available if you have a problem”.

Michele Knight, Owner,
Quality Telecom logo

Quality Telecom is an established provider of telecoms and digital solutions to companies in Spain. We then had a specific customer service solution requirement for a major travel company, using 0800 and call routing through IVR to our SIP gateway in Spain, which we needed to get up and running quickly for the UK market.

Supported Business responded quickly to our needs and had the solution tested, up and running in days. We are happy to count them as our partners and first point of contact if we need any telecoms or digital solutions, in the UK.

Tony Esturrica, Sales Manager, Quality Telecom

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