InverOak has gained a hard won reputation, over the past 15 years

Providing solid and reliable telecoms and digital solutions to businesses in the UK and abroad, that has helped our customers flourish over many years. Our success has been built on the success of our customers.

From small acorns, InverOak has grown to become an expanding B2B Technology Solutions provider, with a very flexible approach to providing a broad range of modular solutions to customers.

Read more

We enable our customers to run communications and conversations with their customers, across an increasing range of channels – from voice, (starting with call routing for calling cards with IVR solutions we built in the mid-nineties) to today – enabling live 1-2-1 video, web chat and SMS. In Q2 2019, we will add social media interaction to our platform capability, across Facebook Messenger and WhatsApp and be open to integrate other new emerging channels, like Rich Communication Services, as they become more adopted and end customers start using them.

Our company structure:

Supported Business Ltd is the holding company that was founded by Roger Bigwood, (our Chairman) which is privately owned, trading profitably for a number of years and with no debt. From Supported Business, InverOak is the trading entity through which all technology and payment solutions are marketed.

In 2018, two new subsidiaries were created – Supported Giving (supportedgiving.com) and Supported Health,(supportedhealth.co.uk) to transfer our proven capabilities in communications technology and payments, to establish new sector specific solutions for these areas, as part of a wider Enterprise focus on sales and business development.

Read less

Meet the InverOak team

The InverOak Team

On point solutions

Find out more about InverOak’s range of telecoms services – from numbering to inbound and outbound IVR solutions.

Discover

Back in 2004, voice driven menus on IVR were cutting edge, but today consumers and enterprise users are now…

Discover

Integrating real time payments in multiple countries, on multiple channels.

Discover

Get advice from qualified experts, when and where you want it

The phone has long been used to offer live, confidential advice on a 1-2-1 basis, with services managed and delivered remotely by a wide range of specialists, be it for counselling, therapy, life coaching, legal advice, technical / product support or entertainment services, (including ever popular psychic and esoteric services).

Discover

InverOak also provides solutions to the healthcare sector, where Telehealth is projected to be worth $19bn by 2025.

Discover

Supported Business, through its product arm InverOak is a leading provider of smarter communications and payment solutions to businesses and charities.

Discover

Our Partners & Associations

We work with a range of clients across various sectors, enabling companies to serve their customers using our proprietary technology to deliver Enterprise grade solutions, matched by our commitment to provide a high quality of service.

Testimonials

Royal Hospital Chelsea

We were looking to implement solution to as to how to maximise fundraising income from audiences at our ‘Live at Chelsea’ concert series. Traditionally income would be generated through bucket collections but this year that was no longer an option so we need to find a solution quickly.

Supported Giving quickly set up a ‘text to give’ number and QR based mobile site to receive donations, working with our internal team throughout the lead up period and during the concerts. They were always available and I am delighted to say against our initial expectations income generated actually exceeded previous years bucket collections. The data collected offers us the opportunity for a conversion rate to yield additional life time value. I have no hesitation in recommending Supported Giving.

Allan McLaren, Head of Corporate and Fundraising, Royal Hospital Chelsea
Greenhouse Stores logo

Greenhouse Stores are the leading online retailer of greenhouses in the UK – we have been working with InverOak for 5 1/2 years. As a company they are incredibly flexible, providing a seamless secure payment solution for our online and telephone trading. They handle the PCI compliance and data protection rules, so that we can focus on building our business.

We are able to access order information remotely via their online CRM portal – allowing us to assist our own customers instantly, even when out of the office. The InverOak team are enthusiastic and proactive – building integrated services to meet our requirements whilst responding to our requests promptly and efficiently. Choosing to work with InverOak was a great decision for our company, saving us both time and money.

Chris Mossom, Owner, Greenhouse Stores
Michele Knight logo

Michele Knight commented “InverOak are one of the best in their field. Since starting with InverOak my turnover has increased literally tenfold. I owe much of my success to Roger Bigwood and his excellent, innovative team.

They have zero competition in this industry as they are always creating new features and lead the pack in all areas. I have no hesitation in recommending them to anyone. Not only are they brilliant they are also charming, patient and always available if you have a problem”.

Michele Knight, Owner, micheleknight.com
Quality Telecom logo

Quality Telecom is an established provider of telecoms and digital solutions to companies in Spain. We then had a specific customer service solution requirement for a major travel company, using 0800 and call routing through IVR to our SIP gateway in Spain, which we needed to get up and running quickly for the UK market.

Supported Business responded quickly to our needs and had the solution tested, up and running in days. We are happy to count them as our partners and first point of contact if we need any telecoms or digital solutions, in the UK.

Tony Esturrica, Sales Manager, Quality Telecom

Latest News