Telecoms & Mobile Solutions
Providing solutions in IVR, with numbering, to mobile SMS Starting with IVR technology accessed over non-geographical numbers, to content delivered and charged for using premium…
InverOak
Solutions
InverOak have a proven track record in designing and managing innovative IVR services, from a simple telephone chat service to advanced global phone and text voting services for international brands.
We partner the best media platforms that combine scale, capability and expertise, and are a financially stable company, with hundreds of campaigns ‘under our belt’.
Providing solutions in IVR, with numbering, to mobile SMS Starting with IVR technology accessed over non-geographical numbers, to content delivered and charged for using premium…
Back in 2004, voice driven menus on IVR were cutting edge, but today consumers and enterprise users are now… more used to talking to each…
Get advice from qualified experts, when and where you want it The phone has long been used to offer live, confidential advice on a 1-2-1…
Supported giving helps charities optimise gift aid collection and in driving cashless donations Supported Giving, through its solutions arm InverOak is a leading provider of…
InverOak also provides healthcare solutions Solutions for the private healthcare market: InverOak can provide a wide range of solutions to private aesthetic surgeries and practices…
Greenhouse Stores were introduced to InverOak as they were looking for an e-commerce web and telephone payments solution to handle payments for their flourishing on-line…
We work with a range of clients across various sectors, enabling companies to serve their customers using our proprietary technology to deliver Enterprise grade solutions, matched by our commitment to provide a high quality of service.
We were looking to implement solution to as to how to maximise fundraising income from audiences at our ‘Live at Chelsea’ concert series. Traditionally income would be generated through bucket collections but this year that was no longer an option so we need to find a solution quickly.
Supported Giving quickly set up a ‘text to give’ number and QR based mobile site to receive donations, working with our internal team throughout the lead up period and during the concerts. They were always available and I am delighted to say against our initial expectations income generated actually exceeded previous years bucket collections. The data collected offers us the opportunity for a conversion rate to yield additional life time value. I have no hesitation in recommending Supported Giving.
Greenhouse Stores are the leading online retailer of greenhouses in the UK – we have been working with InverOak for 5 1/2 years. As a company they are incredibly flexible, providing a seamless secure payment solution for our online and telephone trading. They handle the PCI compliance and data protection rules, so that we can focus on building our business.
We are able to access order information remotely via their online CRM portal – allowing us to assist our own customers instantly, even when out of the office. The InverOak team are enthusiastic and proactive – building integrated services to meet our requirements whilst responding to our requests promptly and efficiently. Choosing to work with InverOak was a great decision for our company, saving us both time and money.
Michele Knight commented “InverOak are one of the best in their field. Since starting with InverOak my turnover has increased literally tenfold. I owe much of my success to Roger Bigwood and his excellent, innovative team.
They have zero competition in this industry as they are always creating new features and lead the pack in all areas. I have no hesitation in recommending them to anyone. Not only are they brilliant they are also charming, patient and always available if you have a problem”.
Quality Telecom is an established provider of telecoms and digital solutions to companies in Spain. We then had a specific customer service solution requirement for a major travel company, using 0800 and call routing through IVR to our SIP gateway in Spain, which we needed to get up and running quickly for the UK market.
Supported Business responded quickly to our needs and had the solution tested, up and running in days. We are happy to count them as our partners and first point of contact if we need any telecoms or digital solutions, in the UK.
Supported Giving launches QR codes and Text2Donate solutions, for Royal Hospital Chelsea, for summer live concert series. Supported…
We are advising our valued customers of some market changes that are occurring within the Australian market telecoms…
PCI DSS (Payment Card Industry Data Security Standard) compliance has become a necessity for any business, and rightly…
Lets be honest, getting a foot in the psychic market is hard enough without having to worry about…
Improving sales and maintaining consumer relations is hard enough without having to struggle through mountains of customer and…
There is a world of interconnected possibility out there